From 2 weeks to 2 minutes to price a deal.

Off-the-mark pricing led to lost contracts and lost profits

An IT service provider was failing to accurately price for risk when bidding for large global outsourcing contracts. Bids that under-priced risk would win – but lose money later. Including all risk meant over-priced bids and lost business.

A resource-intensive process

The service provider’s pricing and bidding process was hugely complex, and the time and resources involved in getting to bid were substantial. With business worth £0.5 billion over 5 years on the table, the process had to be improved.

Bringing control and consistency

The ATC platform was used to capture the service provider’s process, web-enabling and automating it so employees anywhere in the world can price a deal fast, accurately and competitively.

The results

• Price calculator enables swift and consistent pricing.
• Sophisticated risk-modelling function enables the creation of a cost/risk profile for each service.
• Risks can be tightly managed post-contract, with risk/issue management tools.
• Expertise and knowledge is captured for future use.