Tough competition for the deal
A leading services company was bidding against IBM and Accenture for a global managed services contract. A key requirement of the bid was detailed management information highlighting service and project performance across all regions.
ATC becomes ‘our governance tool’
To differentiate itself, this company used ATC to provide two distinctive offerings:
- Real-time scorecards and dashboards, with the ability to drill-down to the underlying data.
- A self-benchmark tool to allow comparison with international and British standards for business continuity.
The results
The company incorporated the ATC platform into its offering, to bring clients:
- Real-time visibility of programme status, KPIs, risks and issues.
- Stakeholder management.
- Integrated business continuity planning across the organization.
- Benchmarking against standards.