The company had no structured way of managing the key stakeholders who help get its products successfully registered and sold – including government ministers and opinion leaders.
Opportunities to proactively gain support were being missed. They did not have a clear or complete picture of key stakeholders in each region, the level of advocacy they had, or how influential they were.
A web-based stakeholder management system was developed, based on the ATC platform.
Detailed information on each stakeholder and the position of relevant products is now held in a central place, bringing the manufacturer: